hastings arts

Legal info:

1) Privacy policy

2) Security for ordering online

3) Delivery, Payment and Insurance

4) Money back guarantee

5) Copyright

6) Disclaimer

The following terms and conditions do not affect your statutory rights as a consumer.

These Terms of Service shall be governed by the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

1) Privacy policy

We are committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we may collect about you includes:
your name
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it as soon as possible.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, or anything else, you should email us at customerservice@hastingsarts.net

2) Security for ordering online

All orders are made through a secure web server. The Paypal method of online payments, which we use, is currently used by millions of people worldwide. It is a highly established way of sending payments electronically over the Internet. Thousands of payments are made satisfactorily and securely every day over the Internet through Paypal.

This revolutionary new service provides a safer, faster, easier, and cheaper way to move money in today's digital economy. With around 10 million registered users, PayPal is the world's largest Internet-based payment network.

3) Delivery, Payment and Insurance

Delivery
The customer will only pay for International delivery charges. Deliveries within the UK will be free of charge. We endeavour to send your order as soon as possible. Under normal circumstances, this will be done within 48 hours of receiving your order. Delivery times cannot be guaranteed, but any couriers or postal services that we use will normally deliver goods within a week of us receiving your order. If the artwork that you have chosen to buy is currently being exhibited, you will be notified immediately, and delivery will be arranged as soon as possible.

International Delivery charges are calculated according to the destination and the packing method.
Payments are charged in UK pounds. If any delivery has been arranged and there is no way of gaining access to the property, we will charge for a second delivery if this is necessary.

Duties
Some purchases from customers outside the UK may be subject to duty in their own country. Any duties levied are the responsibility of the customer.

Packaging
All items are packed to a high standard to help ensure that they arrive in mint condition

Payment
We accept most major credit and debit cards.
We also accept payment by cheque. Cheques should be made payable to: Anthony Hack or hastings arts.

Any offer made on any of the hastings arts goods is not binding until we send a formal acceptance email.
The title of goods is not transferred until full payment has occurred to hastings arts.
In the event of non-payment, we have the right to repossess goods.
Interest may be added to unpaid invoices.

Insurance
All items will be fully insured during transit to cover damage, loss or non-delivery.

4) Money back guarantee

If you decide not to keep your purchase, for any reason at all, you may return it within 14 days of receipt for an exchange, or you will be reimbursed for the full value of the painting, less any delivery costs.

5) Copyright

Copyright in all information, text and images featured on this site, is owned by or used with permission by hastings arts. Provided that you acknowledge hastings arts as the source of the information, you are entitled to download one copy of any of the works on this site for the purposes of study or journalism, but you are not entitled to make any further copies of that work or use it to your commercial advantage without first gaining permission from hastings arts.

When an original piece of artwork is purchased, copyright always remains property of the artist.

6) Disclaimer

hastings arts will endeavour to ensure that this site is up to date, but can give no guarantee of the accuracy and currency of the information provided on it. We cannot guarantee availability of goods advertised on the website. hastings arts is not responsible for the content of any external links which may be accessed through the hastings arts website.